Do you offer Free Shipping?

We offer carriage free delivery options within Germany on qualifying orders subject to the order value of 75.00 Euros or more. However, certain restrictions may apply for weight, delivery destination and/or dimensions.

What shipping methods are available?

We offer a selection of couriers for your online order based upon the order value, weight and dimensions. For small items or low-value orders we may use the Post office.

How about the returns policy?

We will accept returns if the problem with your order is because of our mistake or you receive the wrong item. Our customer service team will review and process your request as soon as possible. Goods damaged in transit should be dealt with the courier.

What countries do you sell to?

For online shop orders, we can ship to most countries around Europe and the UK, with some restrictions. However, It may be possible to ship to other countries if you contact us by phone or email with your request.

When does my order ship?

If we receive your order before 2.00 PM and the product is in stock, we will ship your order the same day. If the product is out of stock or a special order item, we will let you know the estimated shipping date.

Need more information?

If you have any questions not answered here, please submit them in our Contact Form or get in touch by phone or email with your request.

What changed in the Racor 2020 or 2040 filter elements with black end caps?

Racor changed the filter media sealing process to more of an embedding process in 2015. The Aquabloc media type and amount, and the superior filtration performance, remains the same. The black end cap element diameter is slightly smaller, which improves flow and helps with water removal.

What’s the difference between UL and TUL printed on Racor filters?

“UL” stands for Underwriters Laboratory. Filters used for onboard marine applications require UL certification. “TUL” means the filter is a 10 micron rated.

How do I remove the element in plastic Spin-on bowls?

The plastic bowls used with Racor spin-on element may be removed with the plastic bowl wrench; part number RK 22628.

If you have to grip the element with a soft strap wrench because it is too tight to remove by hand, avoid damage by only holding at the area near the attached bowl.

When installing a new filter assembly, it is a good idea to disassemble the element can from the filter head and bowl, lubricate and reassemble by hand according to the instructions printed on the can.

Why won’t the Racor 2010 replacement element fit in the 500 turbine series housing?

In the older 500 Turbine series, it was necessary to place a rubber ring spacer under the element to keep proper height inside the housing. Reach down inside the empty housing, and remove the rubber spacer.

New Racor 2010 elements have a bottom ring that serves as the spacer, which means the rubber spacer is not required.

Can a Racor diesel filter be used in a petrol/gasoline application?

Although the materials used in Racor fuel filters for housings and seals are compatible with both diesel and petrol or gasoline, there are some government regulations that preclude the use of non-approved diesel filters in petrol or gasoline applications.

Important Note: Petrol/Gasoline ethanol content should not exceed 20%; Racor series filters with plastic hand primer push buttons are not suitable for use in petrol or gasoline applications

Which way does the check ball gasket sit in the Racor 500, 900, or 1000 turbine series?

In the 500 and 900/1000 turbine series, the flat side of the gasket goes towards the ball, and the ball sits below the gasket.

When re-assembling the 500 series, drop the ball into the plastic turbine and place the gasket flat side down, on the top flat area surrounding the opening of the turbine.

For the 900/1000 series, drop the ball into the turbine, and install the gasket at the upper housing inlet hole. A lip holds the gasket up. Then thread the plastic turbine onto the upper housing.